What is the cancellation policy at The Hosteller?

What is the cancellation policy at The Hosteller?

Please note that if you cancel your reservation 7 days prior to the check-in date, you will be eligible for a 100% refund. The refund will be credited to your original payment source within 5-7 working days, or you may choose to receive the refund in your TH Wallet, which can be accessed from your The Hosteller Profile.

If you cancel your reservation between 7-4 days prior to the check-in date, you will be eligible for a 50% refund in the form of TH Wallet money only. If you cancel within 3 days of the check-in date, a 100% cancellation fee will be applied.

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