Is it possible to extend the duration of the stay after making the booking?
The Hosteller understands that their property offers a unique experience that guests may find hard to leave. If the guest wishes to extend their stay, they can certainly do so, subject to availability. To inquire about an extension, the guest is advised to contact the reservations team at booking@thehosteller.com. The team will assist them with the process and provide the applicable room rates for the extended period. It is recommended for guests to reach out as early as possible to secure their desired extension.
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Do you offer any discounts or promotions for long-term stay?
Yes, we do offer discounts and promotions for long-term stays and bookings. For long-term stays, we have special rates and packages available for guests staying for a minimum period of 7 days or more. These long-term stay discounts vary depending on ...
How can I make a group booking at The Hosteller?
At The Hosteller, we welcome group bookings and offer special arrangements for groups. If you're planning to make a group booking, we have made it convenient for you to do so. You can visit our official website and make a group booking directly ...
Can I make changes/modify my reservation after it has been confirmed?
Guests at The Hosteller have the option to make changes to their confirmed reservation, subject to certain guidelines. Here's what you need to know: Amendment Timeframe: If a guest wishes to make changes to their reservation, it is important to ...
What is the difference between a workation and hostel stay?
The main difference between a workation and a regular hostel stay is the availability of discounted packages for long stays during workations. While the amenities and facilities provided may not differ significantly between short stay and long stay ...
My payment has been deducted but can't see the booking, why?
If your payment has been deducted but you cannot see the booking, we apologize for the inconvenience. In such cases, we recommend reaching out to our support team or contacting our customer service directly via email on booking@thehosteller.com or ...